Care plans: Launch is the start, not the end.
Hosting, monitoring, updates and continuous improvement, so your product keeps getting better after launch.
What's included
Everything in writing.
- Hosting & monitoring
- Security & dependency updates
- Backups & uptime alerts
- Monthly improvements
- Priority support with response SLA
- Quarterly review & roadmap
Timeline & quote
A fixed quote.
Exact numbers come after a free discovery call — as a fixed quote, not an estimate that grows.
Tech we use
The tool for your problem.
We pick the tool for your problem, not our habit.
How it works
Four steps, four checkpoints.
- 01
Pick a plan
Sized to your traffic, criticality and change cadence. No lock-in beyond the month.
- 02
We instrument everything
Uptime, errors, performance and backups are monitored from day one.
- 03
Monthly improvement
Every month ships at least one improvement, not just maintenance.
- 04
Quarterly review
We review the numbers together and set the next quarter's roadmap.
FAQ
Care plans: common questions.
What counts as an improvement?
Small features, UX fixes, performance wins, content changes — anything that moves your numbers, agreed monthly.
What's the response SLA?
Defined per plan and written into the agreement — for example, same-business-day response on urgent issues. // TODO(owner): confirm SLA tiers
Can I leave whenever I want?
Yes, monthly rolling. You get a full handover: code, infrastructure access and documentation.
Do you maintain sites you didn't build?
After an audit. If the codebase is safe to maintain, we take it on; if not, we tell you that too.